You can override control of your mouse and keyboard and end the screen-sharing session at any time. You are in full control of your computer at all times. The download link for TeamViewer 13 is on the link you posted in your original message The first link in the ' Download Links ' section of the Knowledgebase article will take you to all version 13 downloads. With your permission, your Illumina Support representative can view your screen and share control of your mouse and keyboard. Illumina support can only connect to your computer if the QuickSupport application is open and they have your current Password. Your Password will change every time the QuickSupport application is launched. current version: TeamViewer Host 15.34.145 + 60 more available. After launching, provide Illumina Support with the ID and password shown in the QuickSupport application. Your ID is specific to the computer/instrument the application is installed on and will not change. Download TeamViewer Host APK - TeamViewer Host is a tool that allows users to mirror your Android device to any computer, anywhere in the world. Illumina Support will prompt you to launch the TeamViewer QuickSupport application. Do not download TeamViewer found at the top of the page. On the TeamViewer page, scroll down to the QuickSupport download. Download TeamViewer now to connect to remote desktops, provide remote support and collaborate with online meetings and video conferencing. To use TeamViewer, you need to perform a one-time download of TeamViewer Quick Support ( Linux, Mac, or Windows).
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